Shipping Policy

Domestic Shipping Policy

Shipping processing time

All orders are processed within 3-5 business days of receipt. Orders are not processed or shipped on the weekends. If your shipment is delayed for some reason, we will contact you directly via phone or email.

Fine art print production may add 1-3 business days to the processing time.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Seek What Is Above charges $4.99 flat rate shipping for all orders.

We use Ground/Ground Economy shipping through FedEx, USPS, and UPS, which takes 1-7 business days. If you need a faster shipping option, you may send a request via our contact form.

Shipment to P.O. Boxes or APO/FPO addresses

Seek What Is Above ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation and order tracking

You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, duties, and taxes

Seek What Is Above is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

Seek What Is Above is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We do not currently ship outside the continental U.S. However, we are considering adding international shipping in the future.

Incorrect Shipping Address and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Seek What Is Above will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Contact

Please contact seekwhatisabove@gmail.com or fill out our contact form if you have any questions after reviewing our shipping policy